Introduction

NetVu Limited, its sister companies Dedicated Micros Inc. Dedicated Micros (Malta) Ltd, AD Aerospace Limited, and parent NetVu Holdings Limited, are committed to protecting your privacy. They are collectively referred to as “the Company”.

Any personal information that you submit will not be shared, sold or disclosed to third parties in any form, for any purpose, at any time, unless prior consent is obtained from you.

This privacy statement applies to the following web sites: www.netvu.org.uk, www.dedicatedmicros.com, www.dm-networkvideo.com, www.firevu.com, www.transvu.co.uk, www.dedicatedmicros-support, www.dedicatedmicros.info and any web sites owned by NetVu Limited parent Company NetVu Holdings Limited, collectively referred to as “the web sites”. By using any of the web sites, you consent to the data practices in this statement.

Data Controller

Any personal information provided to the Company is controlled by the Data Controller at one of the Company offices.

What Information Do We Collect?

When you place an enquiry, we may ask for your name / company name, company e-mail address, company address, company telephone and / or fax number. This enables us to process your enquiry in an orderly fashion to ensure a timely response.

Information about how you use and navigate our web sites

We can track this by using what are known as cookies

Personal information which may be disclosed by you during non-online telephone conversations.

This information may be merged with personal information you have already submitted online and will only be used in accordance with this Privacy Statement.

How We Use This Information

The Company uses the information to process and fulfil the service(s) that you have requested.
The personal information provided enables us to treat you more personally.
The information is also used to communicate with you regarding your account and to broadcast information relevant to the services you use to you.
We use the email address you provided to us, to respond to incoming requests from you and to collect your feedback.
We may also send you appropriate marketing communications.

Web Statistics

In order to measure the relevance and usefulness of certain areas of our web site, we analyse anonymous data collected by cookies about our web site visitors. We may also collect Internet Protocol addresses to help diagnose problems with our servers, but these cannot be linked to any person’s name or identity.
Changing your browser settings to decline cookies will enable you to opt out of this anonymous data collection.

Customer Consent and Control

Consent: by using our web sites, you consent to the collection and use of this information by the Company only. Any changes to this Privacy Statement will be posted to this page, to ensure that you are aware of what information is collected, how it is used and under what circumstances we disclose it.
Cookies: A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to you, they do not contain personally identifying information and simply enable us to track visitor routes through our web sites.
Most web browsers automatically accept cookies, but you can usually opt out by changing your browser settings.
Communication: The Company may send information to customers about its relevant marketing communications.

Marketing communications may include details about new products, latest developments, survey and other promotional offers. Customers have the ability to opt out of receiving this type of information, simply by following the unsubscribe link sent in each email.

Contact

If you have any questions regarding this Privacy Statement, please contact us by email using our Contact Us page with the subject line “Data Controller”